Existing customer support
For counting, OCR, installation, update, account, or login problems, use Support inside Word Count Tool. It securely includes useful technical context without sending your documents.
Available inside the desktop appWord Count Tool 1.4.14 for Windows is now available. Download
Customer care
Choose the route that matches your question so we can respond with the information you need.
For counting, OCR, installation, update, account, or login problems, use Support inside Word Count Tool. It securely includes useful technical context without sending your documents.
Available inside the desktop appAsk about plans, supported formats, system requirements, or choosing the right number of users before you subscribe.
Email the product teamManage an existing subscription securely or contact us about an invoice, cancellation, payment, or eligible refund request.
Manage billingDo not email confidential documents, extracted text, or customer files. For a counting issue, use in-app Support and attach only screenshots with sensitive information removed.
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